I have been behind people in line for over an hour who were there to simply pay their bill. I don't know why those people don't just learn how to use online bill pay. It would be faster.
Great helpful service.
I do not believe this store deserve any stars. It is incredibly slow. I do all my business with US Cellular online or on the internet and I'm only with them because they do happen to have the best service in all the rural WV areas I travel for work - calling 1-2 bars the best service, BTW. I have never been in this store and not had to spend hours - yes - HOURS - simply in line waiting for even a "Hello" from an employee. Absolutely horrible.
Best Carr I er Best service and who wouldn't chose Gallexy over an I phone
Horrible. I can't say it enough.
The store lobby itself is pretty open. However, when you get a huge line of people, half of them wandering around because they have already been in line for an hour, tensions start to rise because you lose track of who is next in line. Last time I was there they got rid of their sign-in sheet.
I do not know how US Cellular stays in business. If you are making a voice call you can not use any data service including Navigation (no simultaneous voice and data like every other service has). Also, no nationwide service, reminds me of the cell service from the 1990's. If you are out of your home area you are roaming and limited to 400 MB of data before they throttle your service even if you have "unlimited" service.
Employees themselves not bad but anytime actually need service I'm transferred out to the rudest assistance their is along with my account always being wrong owing way more that what I'm supposed to have
U S Cellular is a US Store based in Summersville, West Virginia. U S Cellular is located at 1032 Wal St, Summersville, WV 26651, USA.
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